Shipping and returns policy

Shipping

We ship to United Kingdom, Europe, USA, Canada, and Australia.

Orders are normally shipped within 3 working days. Shipping costs are calculated at the checkout.

Delivery times

  • UK: 3-5 working days, but can take up to 14
  • Europe: 7-10 working days, but can take up to 20
  • USA, Canada, Australia: 10-14 working days, but can take up to 30.

Lost or damaged orders

If an order is lost or damaged by the shipping company, contact us and we can discuss a replacement or refund.

If an order is damaged, we will need pictures of the damaged parts.

Returns

We offer a 14 day no-questions-asked returns policy in compliance with the UK long distance selling act.

If there is an error in your package, such as a missing or damaged product, contact us and we can issue replacement parts.